At Ihla & Sweet Morocco, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
When you interact with our website, we may collect:
- Personal Information: name, email, phone, billing and shipping addresses.
- Payment Information: securely processed by trusted third-party providers (we do not store card details).
- Browsing Data: such as cookies, IP address, and device type, to improve user experience.
2. How We Use Your Information
Your information is used to:
- Process and deliver orders.
- Provide customer service and respond to inquiries.
- Send order confirmations and updates.
- Share promotions or newsletters (if you opt in).
- Improve our website and services.
3. Sharing Your Information
We never sell or rent your personal information.
We may share limited data only with:
- Service Providers (e.g., shipping companies, payment processors).
- Authorities if legally required.
4. Cookies
Our website uses cookies to personalize your experience, track performance, and analyze traffic. You can disable cookies in your browser, but some site features may not work properly.
5. Data Security
We use appropriate security measures, including SSL encryption, to protect your data from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Update or correct your information.
- Request deletion of your data (except when required for legal or business purposes).
- Unsubscribe from marketing communications at any time.
7. Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of external sites.